Founder and CEO of Wavemaker Consulting & author of Wavemaker Sales & Service Blogs
Having delivered
programs in various locations to include London, Hong Kong, Dublin, Amsterdam, Buenos Aris, Nassau and across Canada, Jim thrives on cultural diversity.
Head of Wavemaker Adventure Learning and a Senior Consultant at Wavemaker Consulting
Having owned and operated several successful companies, Norm has a soft spot for entrepreneurs.
Wavemaker programs and consultancies focus on the customer experience (sales & service quality), the learning experience (training and educational techniques) and personal & professional effectiveness (public speaking, strategic planning, project management, leadership, teambuilding & life skills).
As every situation is different, we begin each engagement with an assessment of the real needs of our clients. We determine which of the performance factors most require attention, then develop a plan that ensures those needs are cost effectively met.
At Wavemaker we have proven tools and processes for making those assessments, as well as a wide range of program materials on which we can draw to come up with solutions best suited to your specific circumstances.
Our primary objective is to give you and/or your company competitive advantage. We are not in the business of "me too" or "cookie cutter" solutions. Rather, we deliver highly effective programs that are either bespoke, or specifically tailored to your unique situation.
Our Vision
Wavemaker is all about helping individuals, teams and organizations realize their full potential. We believe that the world would be a far better place if everyone would strive to be the best that they can be. Our vision is to help change the world, one person... one team... one organization at a time.
Our Values
At Wavemaker sincerely believe:
- all people are capable of truly amazing things
- sustainable success comes from the pursuit of a purpose beyond profit
- life is more about the journey than the destination
- respect, dignity and integrity are not for sale and can't be bought
- we are only visitors on this planet and must act accordingly
- life is not a spectator sport
To individuals we will deliver a greater sense of the possibilities as well as the skills, knowledge, tools and encouragement necessary to achieve them.
To organizations we will deliver measurably enhanced individual, team and organizational performance.
Jim Francis is a force of nature. He has an insatiable curiosity about people, technology, business and the world-at-large. Jim's a very effective communicator and savvy business strategist, with a sharp eye for details and understanding the big picture. His enthusiasm for internet-based applications, as a medium for improving communications and identifying business opportunities, is infectious.
Colin Smith (Editor-in-Chief and Web-based Communications Expert)
I am proud to recommend Jim as he is a truly genuine mentor and business professional. Jim and I have forged a strong relationship in which he continues to share a wealth of information on the many facets of our business world. Jim’s ability to communicate new perspectives has added great value to both my personal and professional life. This is something I am truly grateful for.
Corey Cleveland (Financial Strategist - Business Instincts Group)
To get results no one else gets, you have to do things no one else does.
If you would like to know more about how Wavemaker Consulting can help
you and your business achieve unprecedented results, contact us at:
wmconsulting@live.com
Wavemaker Consulting
2935 Dresden Way
North Vancouver
British Columbia
V7H 1P7
604-983-WAVE (9283)
